Process Improvement

University of Lincoln: School of Computer Science

School Administrator (2022-23)

  • Reviewed and updated School’s processes and templates to maximise efficiency and minimise manual data manipulation
  • Analysed workflows and and introduced semi-automatic data management and processing using Power Automate
  • Trained colleagues to use new processes and contributed to peer training within the School and College
  • Manipulated and managed large datasets to answer student-related questions & used data to create powerful visualisations in Microsoft Excel, Power BI, and two Student Management Systems (Agresso QL Students, TechOne OneUni)
  • Gathered information about processes and procedures in place to provide insightful feedback to the College’s Operations Team & suggest College-wide improvements

Exsportise Ltd: Summer Camps

Departmental Administrator (2017-19)

  • Implemented new processes and templates for managing student information, lesson plans, and assessment information
  • Incorporated the accreditation criteria of English UK and the British Council for seamless information entry tracking and auditing
  • Created a number of useful Microsoft Excel macros to aid data processing

LiNCHigher: Widening Participation

Outreach Ambassador (2017-19)

  • Reviewing data archiving and protection protocols
  • Creating new procedures to file, track, and audit files
  • Using SQL database based participant managment system & Microsoft Excel